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Customer Service & Office Skills Qualification - 10 Weeks This course is aimed at students who are looking to gain basic computer and office skills. Ideal for an individual who is looking to pursue a career in a customer service related industry. Also ideal for school leavers who wish to equip themselves with the skills to succeed in a typical working environment. People who are already at work, and who would like to learn how computers could impact on their jobs, would also benefit from the practical nature and variety of subjects presented as part of this course. COURSE CONTENT: - Keyboarding - Business Correspondence 1 - Office Procedures 1 - Intro to Personal Computers (Optional) - Windows Level 1 - MS Word Level 1 - MS Excel Level 1 - MS Access 1 - MS-Outlook Level 1 - Customer Service - Team Dynamics and Personal Development (Optional) Courses Start every Monday We are open weekdays, one evening and Saturday mornings. Flexi-Time Self-Paced, Pick-'n-Mix Training. Our Exclusive System allows you to learn at your own pace within your own flexible, time commitments. There is no need to keep pace with other students Set your own schedule; You can create a schedule that lets you accommodate your job, your family and other time commitments. Financial arrangements available or use our Time Payment Plan. WINZ Funding may be available - conditions apply. |
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